Privacy Policy

Effective date: January 2025

1. Information We Collect

Nour Baserti collects personal information to provide and improve our transportation services. This may include:

  • Contact details (name, email, phone number)
  • Travel itinerary and booking information
  • Payment details (processed securely through our payment gateway)
  • Device and usage data when visiting our website

2. How We Use Your Information

Your information helps us to:

  1. Process bookings and provide transportation services
  2. Communicate about your reservations
  3. Improve our services and customer experience
  4. Comply with legal requirements in Saudi Arabia
  5. Send promotional offers (with your consent)

3. Data Security

We implement appropriate measures to protect your personal information:

  • Secure servers with encryption
  • Limited access to authorized personnel only
  • Regular security audits
  • Secure payment processing

Despite these measures, no electronic transmission or storage is 100% secure.

4. Information Sharing

We may share your information with:

Third Party Purpose
Service Providers Payment processing, SMS notifications
Government Authorities When required by Saudi law
Business Partners Only with your explicit consent

5. Your Rights

Under Saudi regulations, you have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact our Data Protection Officer at privacy@nourbaserti.com.

6. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can manage cookie preferences through your browser settings.

We may update this policy periodically. The updated version will be posted on our website with a new effective date. For any questions about our privacy practices, please contact us.