1. Service Agreement
By using Nour Baserti transportation services, you agree to be bound by these Terms and Conditions. Our services include but are not limited to airport transfers, intercity travel, and ziyarat tours in Saudi Arabia.
2. Booking and Payments
- All bookings require full payment or deposit confirmation
- Prices are subject to change without prior notice
- We accept cash (SAR) and major credit cards
- Cancellations within 24 hours may incur charges
3. Vehicle Usage
- Smoking is strictly prohibited in all vehicles
- Food and drinks must be consumed responsibly
- Passengers are liable for any damage to vehicle interiors
- Child seats available upon request (additional charge may apply)
4. Cancellation Policy
| Cancellation Time |
Refund Amount |
| More than 48 hours |
Full refund |
| 24-48 hours |
50% refund |
| Less than 24 hours |
No refund |
5. Liability
Nour Baserti shall not be liable for any delays caused by:
- Traffic congestion or road conditions
- Weather conditions or natural disasters
- Mechanical failures or accidents
- Passenger delays at pickup points
6. Special Requirements
Please notify us in advance about:
- Wheelchair accessibility needs
- Extra luggage requirements
- Special religious considerations
- Any medical conditions we should be aware of
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For any questions, please contact us at info@nourbaserti.com.
